Shipping Policy
Effective Date: January 2, 2025

At ProRapic, we are committed to delivering your orders quickly, reliably, and safely. Please review our shipping policy to understand how we handle deliveries.

Contact Information

Shipping Methods and Rates

We offer the following shipping options to meet your needs:

  1. Standard Shipping: Delivered within 3-7 business days. Rates are calculated at checkout.
  2. Expedited Shipping: Delivered within 1-3 business days. Rates vary based on location and weight.
  3. Free Shipping: Available on orders over $[Specify Amount] within the continental United States.

Order Processing Time

  • Orders are processed within 1-2 business days.
  • Orders placed after 3 PM EST or during holidays will be processed the next business day.

Shipping Destinations

  • Domestic Shipping: We ship to all 50 states, including Alaska and Hawaii.
  • International Shipping: Available to select countries. Additional customs fees and delivery times may apply.

Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.
  • Track your shipment online through [Carrier’s Website Link] or via our Order Tracking Page.

Shipping Issues

  • Lost or Damaged Packages: Contact us within 7 days of the expected delivery date.
  • Incorrect Addresses: Ensure your address is accurate; we are not responsible for delays caused by incorrect or incomplete addresses.

Returns and Refunds

  • For returns, refer to our Return Policy.
  • Shipping fees for returns are non-refundable unless the issue is due to an error on our part.

Need Assistance?
For questions or concerns about shipping, contact our support team at (770) 868-8879 or via email at info@prorapic.com.

Thank you for choosing ProRapic. We’re here to serve you!